AI in Retail
Program

AI in Retail Management

Transform demand forecasting, customer experience, and retail operations with AI. For retail leaders and merchandising professionals.

Duration20 Sessions
Format100% Online & Live
Cohort SizeMax 30
CertificateIncluded
Join Waitlist →
AI is redefining what's possible in retail.

From hyper-personalised shopping experiences to AI-driven inventory management and dynamic pricing, retail is being transformed. This program equips retail leaders and merchandising professionals with the skills to harness AI strategically — boosting revenue, reducing waste, and delivering the experiences customers now expect.

Education
What you'll learn across 20 sessions.
01

AI in Retail: Landscape & Opportunity

Map the current AI tools reshaping retail — from recommendation engines to autonomous checkout — and identify the highest-impact opportunities for your business.

02

Demand Forecasting & Inventory Intelligence

Use AI and machine learning to predict demand with precision, reduce overstock and stockouts, and build smarter replenishment systems that save cost.

03

Personalisation at Scale

Design AI-powered recommendation systems and personalised marketing campaigns that drive conversion, loyalty, and average order value.

04

Dynamic Pricing & Promotion Optimisation

Implement AI-driven pricing strategies that respond to demand, competition, and seasonality in real time — maximising margin without sacrificing volume.

05

AI-Powered Customer Experience

Deploy AI across the customer journey — from intelligent search and virtual try-on to AI chatbots and post-purchase support — to reduce friction and increase satisfaction.

06

Supply Chain & Logistics Automation

Apply AI to supplier management, warehouse operations, and last-mile delivery — building a resilient, efficient supply chain that scales with demand.

07

Retail Analytics & Store Intelligence

Use AI-powered analytics — including footfall tracking, heatmapping, and sales attribution — to optimise store layouts, staffing, and merchandising decisions.

08

Capstone: Your AI Retail Roadmap

Build and present a comprehensive AI adoption plan for your retail business — with use cases prioritised by ROI, tool recommendations, and a phased rollout strategy.

What you'll be able to do.
  • Build AI-powered demand forecasting models that cut inventory costs and prevent stockouts.
  • Design and deploy personalisation systems that increase conversion rates and customer lifetime value.
  • Implement dynamic pricing strategies that optimise margin in real time across channels.
  • Apply AI to supply chain and logistics to reduce costs and build operational resilience.
  • Lead AI adoption across your retail organisation with a clear roadmap, KPIs, and governance framework.
For retail leaders and merchandising professionals.

Designed for professionals who understand that the future of retail is intelligent — and who are ready to use AI to outcompete on experience, efficiency, and insight.

Retail Managers & Directors Merchandising & Buying Teams E-commerce Managers Supply Chain Leaders Category Managers Retail Operations Professionals
Lead the AI-powered retail revolution.

Cohorts are small and fill quickly. Join the waitlist and we'll be in touch within 24 hours.

20-session intensive, 100% online Live sessions + recordings Certificate of completion Max 30 per cohort
Join Waitlist →